The turnover of Fabric Plus, Assam’s silk expert, has almost doubled in the last year. This fantastic result has led to a growth in jobs for women, with 2,500 new jobs created since last year alone. In addition to end-products such as stoles, saris, shawls and finished fabric for fashion and home fashion, they have also been producing silk yarn. And with great success: this has led to new markets and new clients on a national and international level. This expansion now demands a different style of organization.

In July, Tanveen Ratti and Ellen Tacoma worked with the Fabric Plus team to analyze this growth and its impact on the various organizational components. Together with the Fabric Plus team, they examined new processes and structures in order to successfully manage the rapid expansion. They also reexamined the customer sector and the focus on new markets, both national and international.